Social Health Care


Service Delivery Model

Tailoring to culture, large scale disaster, and available resources

Services
__________________________________

COMMON BOND INSTITUTE (CBI)
in cooperation with
International Humanistic Psychology Association (IHPA)
and an international consortium of professional organizations

__________________________________

Progressive Service Delivery Model:

  • Active public education, networking, outreach, and referral
  • A triage-based process for screening, assessment, and access to increasing levels of service.
  • Services are free to identified service recipients.
  • All client involvement and identifying information is confidential.
  • SHC is committed to closely cooperating with and supporting existing local practitioners and human service academic programs for an integrated, professional service to the full population.

Service Recipients:

  • Residents of refugee camps throughout Jordan, Lebanon, Turkey, and Syria.
  • Unserved and underserved residents of these countries with no means to access existing services

Public Education regarding available Services and Access Points:

  • Community orientation meetings, events, social gatherings, etc.
  • Publicity through media outlets, flyers, public announcements, etc.
  • Networking with local practitioners, hospitals, NGOs, government offices, educational and student organizations, clergy, community organizations

Referral Sources and Gateways:

  • SHC staff case finding,
  • Local practitioners and hospitals,
  • Local NGOs,
  • Educational and student organizations
  • Community organizations,
  • Government offices,
  • Clergy,
  • Community members and family,
  • Self referral

Entry into SHC System and Progressive Levels of Service and Treatment:

1) Immediate Care: client or one of above sources initiates contact
Crisis Outreach Services
Crisis Phone / Skype Lines: 24 hour

2) Community Outreach Crisis Intervention:
by SHC crisis intervention teams and referral by Immediate Care staff

3) Intake Assessment: client referred by SHC staff or one of above sources
by Intake Workers

4) Support Groups:
by assignment of Intake Workers

5) Coping Skills Training Groups:
by assignment of Intake Workers
Examples:
* Stress and mood management
* NonViolent Communication skill
* Interpersonal relationship skills
* Problem solving and decision making
* Conflict management skills

6) Vocational Training

7) Psychosocial Case Management for advanced services:
by referral of Intake Workers

8) Interdisciplinary Clinical Team (ICT) treatment and discharge plan:
by assessment and presentation of Case Managers

9) Longer-term, in-depth treatment and rehabilitation services:
as assigned and monitored by ICT, via Case Manager

10) On-going clinical case consultation to ICT and Case Manager:
by CBI Expert Team of trainers and clinicians

11) Final assessment, discharge and recommendations, and post-discharge
follow-up contact regarding any referrals.
by Case Managers, in agreement with ICT


~ Donate to Support This Humanitarian Effort ~
Make a Tax Deductible Donation (for U.S. taxes) in support of providing these critical services to refugees through our partner organization: International Humanistic Psychology Association (IHPA)

GlobalGiving vetted Organization 2015