Social Health Care
Service Delivery Model
Tailoring to culture, large scale disaster, and available resources
Services
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COMMON BOND INSTITUTE (CBI)
in cooperation with
International Humanistic Psychology Association (IHPA)
and an international consortium of professional organizations
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Progressive Service Delivery Model:
- Active public education, networking, outreach, and referral
- A triage-based process for screening, assessment, and access to increasing levels of service.
- Services are free to identified service recipients.
- All client involvement and identifying information is confidential.
- SHC is committed to closely cooperating with and supporting existing local practitioners and human service academic programs for an integrated, professional service to the full population.
Service Recipients:
- Residents of refugee camps throughout Jordan, Lebanon, Turkey, and Syria.
- Unserved and underserved residents of these countries with no means to access existing services
Public Education regarding available Services and Access Points:
- Community orientation meetings, events, social gatherings, etc.
- Publicity through media outlets, flyers, public announcements, etc.
- Networking with local practitioners, hospitals, NGOs, government offices, educational and student organizations, clergy, community organizations
Referral Sources and Gateways:
- SHC staff case finding,
- Local practitioners and hospitals,
- Local NGOs,
- Educational and student organizations
- Community organizations,
- Government offices,
- Clergy,
- Community members and family,
- Self referral
Entry into SHC System and Progressive Levels of Service and Treatment:
1) Immediate Care: client or one of above sources initiates contact
Crisis Outreach Services
Crisis Phone / Skype Lines: 24 hour
2) Community Outreach Crisis Intervention:
by SHC crisis intervention teams and referral by Immediate Care staff
3) Intake Assessment: client referred by SHC staff or one of above sources
by Intake Workers
4) Support Groups:
by assignment of Intake Workers
5) Coping Skills Training Groups:
by assignment of Intake Workers
Examples:
* Stress and mood management
* NonViolent Communication skill
* Interpersonal relationship skills
* Problem solving and decision making
* Conflict management skills
6) Vocational Training
7) Psychosocial Case Management for advanced services:
by referral of Intake Workers
8) Interdisciplinary Clinical Team (ICT) treatment and discharge plan:
by assessment and presentation of Case Managers
9) Longer-term, in-depth treatment and rehabilitation services:
as assigned and monitored by ICT, via Case Manager
10) On-going clinical case consultation to ICT and Case Manager:
by CBI Expert Team of trainers and clinicians
11) Final assessment, discharge and recommendations, and post-discharge
follow-up contact regarding any referrals.
by Case Managers, in agreement with ICT
~ Donate to Support This Humanitarian Effort ~
Make a Tax Deductible Donation (for U.S. taxes) in support of providing these critical services to refugees through our partner organization: International Humanistic Psychology Association (IHPA)
GlobalGiving vetted Organization 2015